speak-incident-runbook

by jeremylongshore

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SKILL.md About

---
name: speak-incident-runbook
description: 'Incident response for Speak API outages: triage, fallback to offline
  mode, and recovery procedures.

Use when implementing incident runbook,

or managing Speak language learning platform operations.

Trigger with phrases like "speak incident runbook", "speak incident runbook".

'
allowed-tools: Read, Write, Edit, Bash(npm:*), Bash(curl:*), Grep
version: 1.0.0
license: MIT
author: Jeremy Longshore <jeremy@intentsolutions.io>
tags:
- saas
- speak
- api
compatibility: Designed for Claude Code, also compatible with Codex and OpenClaw
---
# Speak Incident Runbook

## Overview
Incident response for Speak API outages: triage, fallback to offline mode, and recovery procedures.

## Prerequisites
- Completed `speak-install-auth` setup
- Valid API credentials configured
- Understanding of Speak API patterns

## Instructions

### Step 1: Configuration

Configure incident runbook for your Speak integration. Speak uses OpenAI's GPT-4o for AI tutoring and Whisper for speech recognition.

```typescript
// speak_incident_runbook_config.ts
const config = {
  apiKey: process.env.SPEAK_API_KEY!,
  appId: process.env.SPEAK_APP_ID!,
  environment: process.env.NODE_ENV || 'development',
};
```

### Step 2: Implementation

```typescript
// Core implementation for speak incident runbook
import { SpeakClient } from '@speak/language-sdk';

const client = new SpeakClient(config);

// CI test with mocked responses
async function runCITests() {
  const mockClient = new MockSpeakClient();
  await mockClient.assessPronunciation({ audioPath: "test.wav", targetText: "hello", language: "en" });
  console.log("CI tests passed");
}
```

### Step 3: Verification

```bash
npm test
```

## Output
- Speak Incident Runbook configured and verified
- CI pipeline with mocked Speak API tests
- Error handling and monitoring in place

## Error Handling
| Error | Cause | Solution |
|-------|-------|----------|
| 401 Unauthorized | Invalid API key | Verify SPEAK_API_KEY |
| 429 Rate Limited | Too many requests | Implement backoff |
| Connection timeout | Network issue | Check connectivity to api.speak.com |
| Audio format error | Wrong codec | Convert to WAV 16kHz mono |

## Resources
- [Speak Website](https://speak.com)
- [OpenAI Realtime API](https://platform.openai.com/docs/guides/realtime)
- [Speak GPT-4 Blog](https://speak.com/blog/speak-gpt-4)

## Next Steps
For deployment, see `speak-deploy-integration`.

## Examples

**Basic**: Apply incident runbook with default settings for a standard Speak integration.

**Production**: Configure with monitoring, alerting, and team-specific language learning requirements.